Interview Confirmed for 1 P.M. The Company Expected 11. Her Fault.

A first-time applicant confirmed her interview for 1 p.m. over the phone, with her mother listening. The company expected her at 11 a.m.; they settled on noon. The interviewer arrived late, told her it was her fault the schedule was "messed up," laughed when she asked to have a question explained, and never apologised.